Terms & Conditions

1. Acceptance of Terms

By driving past our entry boom barriers into the Shree Ram Enterprises parking facility, you agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, you must utilize the 15-minute grace period to exit immediately without charge.

2. Vehicle Clearance & Permitted Types

• Height Clearance: The maximum allowable vehicle height across all parking decks is strictly 2.4 meters. Entering with an oversized carrier or roof load exceeding this limit makes the driver liable for any structural or overhead sensor damage.
• Permitted Types: Standard passenger sedans, hatchbacks, electric cars, SUVs, and permitted light commercial transport. Heavy freight vehicles and fuel tankers are strictly prohibited.

3. Speed Limit & Safe Driving Rules

The maximum speed limit throughout all driving lanes, ramps, and bay approaches is 10 km/h. Drivers must adhere to directional arrows, yield to pedestrians along crosswalk corridors, and park squarely within the white bay boundary lines.

4. Billing, Fastag & 15-Minute Grace Period

• Grace Window: Stays of 15 minutes or less are free of charge.
• Calculation: Stays beyond 15 minutes are billed from the entry timestamp according to the published facility tariffs.
• Automated Fastag: Charges will be deducted automatically from your active Fastag wallet on exit. If Fastag fails, payment via UPI or debit card is required prior to barrier actuation.

5. 150kW EV Fast Charging Stalls

Level 2 EV supercharger stalls are reserved solely for electric vehicles actively charging. Drivers must vacate the charging bay within 30 minutes of receiving a charge-completion notification to allow access for other electric motorists.

6. Limitation of Liability

While Shree Ram Enterprises provides 24/7 CCTV surveillance, automated fire sprinklers, and on-ground security guards, all vehicles, accessories, and contents are parked at the owner's risk. Shree Ram Enterprises is not liable for loss or theft of personal items left inside vehicles. Please ensure all doors and windows are securely locked.

7. Governing Law

These regulations are governed in accordance with the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of Gurugram, Haryana.